I have received a wrong or damaged item
In this unlikely situation, please visit the Contact Us section and reach out either through WhatsApp 055 702 6401 for instant support or send an email to thevisitorchalhoub@gmail.com. Please be sure to include your phone number, receipt number, the wrong or damaged item name & attach a picture of the item. Our team will look into your request and get back to you within 2-3 days.
Does The Visitor have a physical store?
The Visitor does have a physical store located in Jeddah International Airport in the Domestic Departure and Arrival Area.
What are the working hours?
The Visitor operates 24/7
Is The Visitor Duty free?
No. We are duty paid.
Is gift wrapping available?
We offer special gift wrapping & perfume engraving during the checkout process.